Interviews with community leaders assessed U.S. 69 Expansion Project knowledge, perception of express toll lanes, information needs and desired opportunities for engagement.

Key Takeaways

1. The need is undeniable — and the sooner it’s met, the better.
2. Quality of life is the most important reason for expansion; safety is a close second.
3. COVID-19 hasn’t diminished the need for expansion.
4. Express toll lanes have general support.
5. Communicate early, often and everywhere.